See it first. Decide later.
These policies describe our current free-preview service. Purchasing and physical fulfillment are not enabled yet.
Inspect your free preview
The free watermarked preview lets you inspect your result before deciding to purchase. No payments are accepted in the current service, so there is no current paid order to cancel or refund.
Try another direction
You may try another style or photograph from the preview flow. Revision and regeneration conditions, including any limits or fees for purchased work, will be shown before purchase when checkout becomes available.
Future digital delivery
Personalized digital products will generally be non-refundable after final high-resolution delivery, except for technical or delivery defects and where applicable law requires otherwise. The specific terms and any required consent will be presented before purchase.
Future physical orders
Print and canvas cancellation, production, damage and delivery policies will be displayed at checkout once fulfillment is enabled. We do not currently promise supplier materials, production schedules or replacement conditions.
Your legal rights
Nothing here limits rights available under applicable law. If you have a question or encounter a technical problem, contact the studio before making further attempts.
Questions?
studio@palaislumiere.orgThis is a plain-language MVP policy, not a claim of attorney review or legal advice.